Refund Policy

Overview

This Refund Policy explains when and how you can get a refund for YouCanFind.me Pro subscriptions. It forms part of our Terms of Service. The Free plan involves no payment and is not affected by this policy.

Monthly Subscriptions

• You can cancel your monthly subscription at any time in your account settings.
• Cancellation stops future renewals. You keep Pro features until the end of the current billing period.
• Payments already made for the current period are non-refundable, and unused time is not refunded pro rata.

Annual Subscriptions: 7-Day Money-Back Guarantee

• If this is your first annual subscription, you may request a full refund within 7 days of the initial charge, for any reason.
• To request a refund, email support@youcanfind.me within the 7-day window from the email address associated with your account.
• The guarantee applies to the first annual purchase only. Renewal charges are not covered; we recommend cancelling before your renewal date if you do not wish to continue.
• After the 7-day window, annual subscriptions follow the same rules as monthly ones: cancel anytime, keep Pro until the period ends, no partial refunds.

Renewals

• Pro subscriptions renew automatically at the end of each billing period until cancelled.
• Renewal charges are non-refundable except where required by applicable law. You can cancel upcoming renewals at any time in your account settings.

How Refunds Are Processed

• Payments are processed and collected by our payment provider acting as the Merchant of Record, which also handles invoicing and applicable taxes.
• Approved refunds are issued to your original payment method. Depending on your bank or card issuer, it may take 5-10 business days for the refund to appear.

Your Statutory Rights

Nothing in this policy limits any mandatory rights you may have as a consumer under the laws of your country of residence, including any statutory withdrawal or cancellation rights that cannot be waived.

Contact

Questions about billing or refunds? Contact us at support@youcanfind.me.